Commonly Asked Questions


What’s your warranty policy?

Please Click Here for our warranty policy.


Can you sell me just the equipment/material?

Absolutely we can sell equipment/materials to you! However, the warranty on such items is limited. Click Here for our complete warranty policy.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions between 8 am and 5 pm.


Are you insured?

Absolutely! We carry liability insurance to protect you and your property.


Do you carry WSIB?

Yes, we do carry WSIB (AKA, Workmans Comp.). Should you require a clearance certificate, please contact us.


What certifications do you have?

All our employees are Working At Heights trained, as required by the ministry of labour. We are also trained in WHIMS, and Standard First Aid. Some projects may require special certifications, and should the need arise for those, we will take all necessary action to get those certifications before commencing the work.